Knowledge Center
Issue 17 : Performance Issue
Branching Out
Why companies are favoring formulaic metrics over discretion for determining CEO success
By Aaron C. Boyd
How do you know if someone performs well? This seems like a basic question. One that company boards are
asked throughout the year, but especially at the end of the fiscal year when bonuses are determined. Yet
it seems like each year, it becomes harder and harder to state with certainty and reward accordingly.
What happened, and what can boards do about it?
The majority of pay for an executive now typically comes from equity
awards, while yearly discretionary bonuses have been replaced by annual
incentive plan payouts. Incentive plan bonuses serve the same function as
the traditional year-end bonus. They differ, however, because instead of the
compensation committee determining the appropriate level of pay at the
end of the year while factoring in all the circumstances, the typical plan
requires metrics and goals to be chosen at the beginning of the year. A payout
is made at the end based on achievement measured against a formula. These
incentive plans typically offer little in the way of flexibility and place a big
emphasis on getting the metrics and goals right at the beginning of the year.
The important difference is that performance is now determined based on
outcomes, not behavior.
Brief History of CEO Bonuses
Bonuses for executives go back much further, but in 1993, section 162(m) of the
United States Internal Revenue Service (IRS) was made law. That section eliminated
the tax-deductibility of pay above $1 million unless the compensation was
performance-based. The original purpose was to prevent oversized executive
compensation packages. To the dismay of the proponents of the IRS law, the
opposite effect occurred. Executive pay grew at an even faster rate.
Fast-forward 15 years to the financial crisis, and many people had the same
expectation about pending legislation to curb executive pay. Admittedly, many
of the current rules passed have been successful at curbing pay only at Wall
Street financial institutions, or at least successful in lowering it from the highs in
2006. However, CEO pay has continued to grow, and the median pay for CEOs
is at an all-time, non-inflation-adjusted high.
How Is Performance Determined?
Carefully.
Companies spend considerable amounts of time studying indicators to
determine which provide an accurate reflection of how well the company has
performed or how successful it will be in the future. Hundreds of leading and
lagging indicators are used by outside investors to accurately predict where the
company’s stock price is moving. Quarterly earnings statements are dissected,
presentations are made, analysis is given, and investor reports are created—all
for the purpose of assessing the state of the firm. All of that noise makes it hard
to boil down the numbers to form an opinion, which is why only a handful of
metrics are viewed as critical
The most popular metric used is total shareholder return (TSR). Since the goal of companies is to bring returns
for investors, growing the value of the company is an end goal. While TSR is great from an investor’s standpoint to
assess a firm’s performance relative to other possible investment decisions, it carries with it a lot of other factors.
Macroeconomic financial situations, such as increasing interest rates, play a huge role in certain companies’ stock prices,
while others are impacted by commodity prices, for example, for oil or precious metals. TSR over a one-year period can often
provide unreliable results reflective of more outside circumstance than internal achievement.
Net income and earnings per share (EPS) are other highly popular metrics used to determine the health and outlook for a company.
Referred to as the bottom line, these metrics illustrate whether a company is profitable, which is the ultimate test of a company’s
viability. These measures do have their detractors who claim these numbers can be more a reflection of a company’s financial and
accounting creativity than true performance. They also may not provide a good view of how the company will do in the future.
Companies may also be able to determine success using measurements not found on the operating statement. New stores opened, factories
built, and product quality, to name a few, are all other metrics to be successful that also have implications for the future.
Many companies are moving to a more diverse set of metrics recognizing that no one number can accurately demonstrate all the facets
of what a company has done throughout the year. Boards have the challenge of determining the right mixture of financial and non-financial
goals. The next challenge is figuring out who is actually responsible for those goals.
"CEOs are held responsible for success and failure, their companies become bigger, requiring more people to be successful
while also creating more places for things to go wrong. "
Who Gets the Credit? Who Gets the Blame?
President Harry Truman was famous for the sign on
his desk that read, “The Buck Stops Here.” President
Truman understood that, no matter what part he
actually played in the outcome of something, as a
leader, it was his responsibility to be accountable.
This sentiment often rings true when it comes to
company leaders. Leniency is not usually given
to the top executives when results do not meet
expectations. Quarterly earnings are missed.
Revenue targets are too high. Growing expenses
are hung around the neck of the CEO, regardless
of circumstance.
It is the double-edged sword of being a leader.
Success is attributed when things go well. Blame
is assigned when things go poorly. The irony is that
as CEOs are held responsible for success and failure,
their companies become bigger, requiring more
people to be successful while also creating more
places for things to go wrong.
If we learned anything from the bear market
of 2008 and 2009, it’s that factors beyond one
person’s, or even one company’s, control can significantly
impact how an organization succeeds.
Certainly, some companies deserved blame for their
role in the market downturn, but many more were
put in unfortunate situations that required layoffs
and cutbacks because credit dried up, the economy
was suffering, and people cut back on spending.
As was mentioned earlier, performance is now
often assessed based on results and not behavior. A
CEO may execute to the plan perfectly, but commodity
costs, disruptive technologies, new competitors,
or macroeconomic financial hardship may cause
targets to be missed. This has led to an increase in
the use of relative metrics that compare results
against those of other companies—measures done
to account for factors affecting similar companies,
but is still based on a formulaic approach.
What Happened to Discretion?
The shift to a formula-based bonus has precipitated
the decline of the use of discretion for
year-end payouts. Not only does the use of discretion
threaten tax-exempt status, but it is viewed
unfavorably by outsiders. These aspects build to
make a case for the near extinction of positive
discretion, the upward adjustment of bonuses,
while very little wiggle room exists for payouts
to be adjusted after the fact.
In order for a bonus plan to qualify for the
162(m) IRS provision, positive discretion
must be excluded from the terms
of the incentive plan. Negative discretion
is allowed, giving compensation
committees the flexibility to reduce or
eliminate a payout, but not increase it.
If a company wants to ensure an executive
is not prevented from receiving
a bonus due to external factors, the
compensation committee is actually
incentivized to design the bonus plan
in a way that makes positive discretion
unnecessary.
Another big factor in the decline of
discretion is the disapproval of those
outside the boardroom. Many institutional
investors have a negative
take on positive discretion. BlackRock
states in its voting guidelines that “overreliance
on discretion or extraordinary pay decisions to
reward executives, without clearly demonstrating
how these decisions are aligned with shareholders’
interests” will likely result in a negative Say
on Pay vote.
The media and watchdog groups also typically disapprove of the use of
positive discretion. They may not have direct influence through the use of
an actual vote, but they often have the biggest megaphone and will highlight
companies that use these types of adjustment.
The Future of Discretion
So where do we go from here? Will positive discretion reach ultimate extinction
as I referred to earlier? Will boards ever be able to reclaim the use of their
best business judgment to determine how much a CEO receives without fear
of reprisal from the media or shareholders?
The short answer is probably ‘No.’ But there is a silver lining to the recent
decline. Over the last few years, as companies have moved even further away
from the use of discretion, it has exposed the limitations of the formulaic
incentive plans. A company cannot predict everything, and choosing metrics
and goals at the beginning of the year doesn’t do away with the need for a
holistic review at the end of the year. With disclosure around compensation
growing every year, companies have a greater platform with which to explain
the reasoning behind their actions, thereby bringing outsiders into the
minds of the compensation committee. Shareholder engagement has
grown over the last few years, which is resulting in a greater understanding
between stock owner and the company. This is leading to more
trust, which, in turn, is providing greater freedom to the compensation
committee to use its judgment as long as they provide an explanation.
Board members must be careful about exercising discretion, though.
Thoughtfulness is the name of the game for compensation committees
as they discuss the best way to approach altering an incentive
payout. Disclosure is great, but no matter how good the relationship with
investors, there needs to be a compelling reason for the use of discretion and
a clear benefit to using it. More information is available every day to properly
assess performance from a million different angles, but there also appears to
be a growing number of voices willing to share their opinion on a company’s
decision to use its best judgment.
Discretion may never regain its lofty place in the pay package of a CEO, but it
appears that its use does not garner as negative a reaction as it once did. Should
companies be allowed to use more discretion? I’ll leave that up to you.